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KMID : 0123520180250020084
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Journal of muscle and joint health
2018 Volume.25 No. 2 p.84 ~ p.91
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A Survey on Nurses’ Experience of Verbal and Physical Violence in Small and Medium-sized Hospitals
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Kang Ae-Jeong
Lee Mi-Suk
Jeon Kyoung-Sun
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Abstract
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Purpose: The purpose of this study was to identify the types of violence experienced by small and medium sized hospital nurses.
Methods: Data were collected from March 1 to 30, 2017, using self-report questionnaires. Responses from 87 nurses were analyzed using descriptive statistics, x2 test, Fisher"s exact test, t-test.
Results: The majority of the respondents experienced violence from patients (60.2%), visitors (25.5%), doctors (12.2%), and other staffs (2.0%). Verbal violence (80.5%) and physical threats (74.7%) were more frequent than physical violence (25.3%). Violence occurred throughout the hospital. However, verbal violence (x²=20.85, p=.005) and physical threat (x²=20.80, p=.006) were statistically significant according to the department. Violence occurred most frequently in surgical ward, followed by artificial kidney room, emergency room, and outpatient department.
Conclusion: Most nurses are exposed to frequent violence. These results suggest that hospital should improve the respective organizational cultures and develop promotional programs and administrative policies to prevent violence. Also, hospitals should develop of violence intervention policies and education programs and counseling programs for nurses.
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KEYWORD
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Hospitals, Nurses, Verbal violence, Physical threats, Physical violence
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